Find a solution. Use the search box below or search the questions.
We deliver updates to all the vendors at the same time. Release times may be slightly different.
License transfers are possible only in a few cases:
How to transfer? You may use your serial key number from Simmarket.
Keys on OrbxDirect can be used for:
Received a key that you need to redeem on OrbxDirect?
First, go to orbxdirect.com/redeem. You’ll be asked to enter a key:
Then, enter the key you received (via email, or another channel) and press “redeem key.”
If the key is valid, you will receive a message that says “key redeemed successfully.”
Refund is possible only in case the product was not DOWNLOADED and INSTALLED. We don’t accept refunds in any other cases.
Currently waiting time for developers in the queue is about 4-8 weeks. This means that any updates/releases may happen later than in other vendors.
If you miss lua5.1.dll library that won’t let you uninstall your scenery please download it here and place in your main P3D folder.
Reach us out and open a Support Ticket. Provide your old order number and serial key.
Since our last P3D V4 releases we don’t include a config tool anymore.
The scenery is well optimized and only some customization is possible by selecting installer options.
If you use the ORBX version check the Configuration tab in ORBX Central app.
I’ve been trying to track this issue for quite a bit of time. What seems to be a problem is stock EFHK content.
You may try to move the files away (make a backup!).
cvx5410.bgl (if using Orbx Vector)
The alternative is to download our modified file – cvx5410.bgl and replace it.
Look at the OBX54100 which has a lot of stock scenery objects placed all around. Each of them takes a draw call or more.
This issue is related to Traffic Global by JustFlight.
You MUST deactivate their AirportFacilities in the simulator Scenery Library.
Custom AFCADS are stored in C:\Users\xxxx\Documents\TrafficGlobal\AirportFacilities.
PAPI lights in BIAR (RWY 01) are calibrated for two types of approaches.
RIGHT -> LOC approach with GS with 3.5 degrees gradient
LEFT -> ILS approach with 5.3 degrees gradient
Please check the charts and select the proper approach for your plane type before going to BIAR.
There may be several reasons for elevation issues. They usually happen because of conflicting files, or wrong scenery layering.
Open the program:
1. Select your FS Version (top right)
2. Point it to P3D V4 Scenery.cfg
3. Press scan.
4. Check the results if there are any custom AFCADS present.
Navigate to Settings -> Insertion Point
In ORBX Airports and Regions select it to be INSERTED BELOW last custom scenery you own.
The installer should automatically rename the ORBX files, but in some cases (antivirus, admin privileges, or locating problems) it won’t. In this case, you need to take manual action.
If you have ORBX FTX Iceland or Open LC scenery installed you MUST deactivate/move away the following files:
Prepar3D v4 or OTHER \ ORBX \ FTX_OLC \ OLC_EU8 \ Scenery
Prepar3D v4 or OTHER \ ORBX \F TX_OLC \ OLC_EU9 \ Scenery
We recommend changing the files extensions to .off from .bgl.
We used P3D native scripting technology to change the textures and make runway lights dependent on the time of day and weather conditions.
They won’t however work with Time Preview correctly. It’s only previewed mode with limited capabilities.
We found this issue to be related to GSX. We strongly recommend updating it.
This is a BUG of P3D which considers Summer + Day conditions as night. You may observe this problem in the P3D main menu when selecting your Time and Season.
It seems to be related to only a few days in June.
This won’t cause any issues besides lights appearing during the day.
It was reported to the Lockheed Martin team and we hope this will get fixed soon. The error is related to P3D timezones.
We included the following airports in the package:
BIKF – fully detailed rendition.
BIAR – a medium detailed rendition that comes as a bonus airport in the package.
BIGR – photo scenery and afcad adjusted to cooperate nicely with ORBX Iceland Demo/Open LC Europe
BIIS – photo scenery and afcad adjusted to cooperate nicely with ORBX Iceland Demo/Open LC Europe
Our Keflavik scenery is compatible with:
– ORBX Global
– ORBX Open LC
– ORBX VECTOR
You may however have to follow a few steps and disable some BGL files to avoid conflicts.
More specific information about it in another FAQ question.
This problem is known for old P3D versions or some files that were not updated correctly.
First please verify your P3D components versions:
You can verify that by running your P3D and checking both Add-ons and Scenery options.
The scenery should NEVER appear twice in the Scenery Library. Correct installation is by add-on.xml which means it will be greyed out in the Scenery Library.
This is mainly because of a SODE issue.
1. Verify if you own the last version of SODE: https://sode.12bpilot.ch/
2. Set your system to show you hidden items.
3. Run your simulator and load the MK scenery that has this problem.
4. Then navigate to: C:\ProgramData\12bPilot\SODE\log
You’ll find LOG files there.
Attach them to the support ticket.