Support

General

Below you will find questions with answers that match the question above.

We allow product transfers to the following vendors:

To transfer the product, please follow these links:

Note:
Transfer requests are approved manually, which may take some time for processing and verification. Incomplete information will result in the request being rejected.

Q: When will product updates or releases be available?

A: We deliver updates to all vendors simultaneously to ensure consistency and fairness across all platforms. However, please note:

  • Release Timing:
    Release times may vary slightly between vendors. This is due to differences in their internal review processes, approval times, or technical workflows required to implement the updates.
  • Why the Delay?
    While we work to provide updates to all vendors at the same time, factors like quality assurance checks or platform-specific requirements may cause some vendors to release updates later than others.

If you notice an update is available on one platform but not another, rest assured it is already in progress and will be available soon.

For further questions or concerns, feel free to reach out to our support team.

Q: How can I request a refund for a product?

A: Refunds are subject to the policies of the store where the product was purchased. If the product has not been downloaded or installed, you may be eligible for a refund based on the store’s terms.

To request a refund, please review the refund policies on the respective store’s website:

Important Notes:

  • Refund eligibility varies between stores. Some may not offer refunds for digital products once downloaded or activated.
  • Ensure you follow the specific procedures outlined by the store for refund requests.
  • For assistance with your refund request, contact the store’s customer support directly.

If you encounter any issues or need additional guidance, feel free to reach out to us, and we’ll do our best to assist.

Q: Are there updates or ongoing development for P3D products?

A: Currently, there is very low interest in P3D products, and as a result, we do not have any active development or updates planned at this time.

However, this situation may change in the future depending on demand and market interest. We encourage users to stay connected with us through our official channels for any updates regarding P3D development.

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